Conflict Management Training
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Build a Productive and Successful Team
Conflict management is a critical skill for any leader or manager in the workplace. The ability to manage conflict can mean the difference between a productive team and a dysfunctional one.
Training can help leaders and managers learn the skills they need to resolve team disagreements and corporate struggles constructively. Those with the proper training are more likely to be able to resolve issues to everyone’s satisfaction.
The Five Dysfunctions in Organizations
If you want to optimize productivity in your workplace, corporate training will help your team function efficiently. These skills are essential to mitigate the five major dysfunctions that plague organizations:
1. Lack of Trust
Lack of trust can lead to employees feeling isolated and alone, decreasing productivity and motivation. It can also lead to a breakdown of communication and cooperation, making it difficult to get work done efficiently.
If your organization suffers from a lack of trust, it's crucial to identify the root cause and take steps to fix it.
2. Fear of Conflict
Organizations are built on relationships. All is well when those relationships are based on trust, respect, and mutual understanding. However, when fear of conflict prevents honest communication, the organization suffers.
Fear of conflict can lead to miscommunication and misunderstandings. It can prevent different points of view from being heard, which stifles creativity and innovation. And when conflict is not addressed constructively, it can lead to resentment and bitterness.
With training, employees can resolve conflict through communication to find mutually agreeable resolutions.
3. Lack of Commitment
Making intelligent decisions is a crucial part of running a business. But what happens when there is a lack of commitment within teams? This creates ambiguity in the organization, which can cause several problems.
For one, it leads to a lack of clarity about the company's direction, making it difficult to align all employees with its goals. It becomes challenging to hold team members accountable since there is no clear plan to follow.
4. Avoidance of Accountability
When there is a lack of accountability, employees are free to engage in counterproductive behavior without consequence. This harms the organization, erodes trust, and breeds corporate toxicity.
This issue can be traced to many root causes, including fear, self-interest, and a lack of trust. Whatever the reason, avoidance of accountability is a destructive force that leads to low standards and a lack of productivity.
5. Inattentiveness to Results
Organizations achieve great things when everyone works together towards a common goal. But some people get so caught up in their own personal success that they forget about the team.
If you find yourself or another team member putting their success before the organization’s, it's important to address the issue head-on and get back on track.
Conflict Management Training with the Right Facilitator
Through conflict management training, employees can learn the skills and techniques needed to overcome these dysfunctions and build a positive and productive workplace.
Having tough conversations, implementing new policies, and exploring new ways to address workplace conflict and differences can help build a team built on trust and resilience.
I am a licensed facilitator and trainer with years of experience using Patrick Lencioni’s The Five Dysfunctions of a Team. My experience in The Five Behaviors training can help your organization improve its approach to effective conflict resolution.
You can build a team with trust, communication, and openness, and the right facilitator will help you build the bridges you need. Schedule your free discovery call today!